Certified Customer Service Professional


Certified Customer Service Professional

This course offers a unique approach to managing the quality of the organisation’s customer service. The course substantiates the skills every Customer Service Professional needs to understand customer expectations and needs by maintaining customers’ satisfaction and customer loyalty and simultaneously generate future revenue. In this course, we also examine how to implement customer service performance culture and what channels and tools needed to enhance customer service performance both internally and externally. Through the use of examples from the real world of business, participants will acquire the best skills to provide top-notch customer service.

To receive more information about this training course, please complete the following:

Select location(s):*


Select date(s) for Geneva: *

Select date(s) for Bangkok: *

Select date(s) for London: *

Select date(s) for Munich: *

Select date(s) for Oslo: *

Select date(s) for Oxford: *

Select date(s) for Kuala Lumpur: *

Select date(s) for Zurich: *

Select date(s) for Kuala Lumpur: *

Select date(s) for Istanbul: *

Select date(s) for Dubai: *

Select date(s) for London: *

Select date(s) for Online: *

Select date(s) for Online: *

This course is also available live online on the following dates:

Contact details



    Salutation:*

    Name:*

    Email:*

    Mobile:*

    Job Title:*

    Organization:*

    City:

    Country:*

    Address:

    Comments: