IMTC • International Malaysian Training Centre
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    Customer Experience Management

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    Course Category:

  • Customer Service (14)
  • Customer Experience Management (8)
  • Customer Service Skills (4)
  • Customer Service Strategy (3)
  • Service Quality and Excellence (3)
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    #

    Programe Name

    Details

    1

    Modern Customer Profiling Tools and Techniques

    Details

    2

    Excellence in Customer Service for Public Sector Employees

    Details

    3

    Developing an Effective Customer Service Strategy for Government Agencies

    Details

    4

    Developing a Customer-Centric Service Culture

    Details

    5

    Customer Relationship Management: CRM Strategic Roadmap

    Details

    6

    Certified Customer Service Professional

    Details

    7

    Championing Customer Mindset

    Details

    8

    Customer Complaint System Development and Management

    Details
    Modern Customer Profiling Tools and Techniques

    Modern Customer Profiling Tools and Techniques

    Details
    Excellence in Customer Service for Public Sector Employees

    Excellence in Customer Service for Public Sector Employees

    Details
    Developing an Effective Customer Service Strategy for Government Agencies

    Developing an Effective Customer Service Strategy for Government Agencies

    Details
    Developing a Customer-Centric Service Culture

    Developing a Customer-Centric Service Culture

    Details
    Customer Relationship Management: CRM Strategic Roadmap

    Customer Relationship Management: CRM Strategic Roadmap

    Details
    Certified Customer Service Professional

    Certified Customer Service Professional

    Details
    Championing Customer Mindset

    Championing Customer Mindset

    Details
    Customer Complaint System Development and Management

    Customer Complaint System Development and Management

    Details

    Malaysia (HQ)

    Units 3&4, Level 23, Menara Haw Par, Jalan Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Malaysia

    +60 3-2024 0470

    [email protected]

    UAE – Dubai

    Units 1&2, 7th Floor, Building 11 - Business BayBay Square - Dubai - United Arab Emirates

    +971 43 307 711

    [email protected]

    Turkey

    Harbiye Mah. Cumhuriyet Cad. Kahan Apt. No:40/5 Elmadağ, 34373 Şişli, İstanbul, Türkiye

    +90 212 296 18 20

    [email protected]

    About

    IMTC is a leading training centre based in Kuala Lumpur, Malaysia and operates in 30 cities around the world including Dubai, London, Istanbul and others. Our training services include face-to-face training programs, online courses, in-house training and executive coaching. Considered a top training provider in Malaysia, IMTC was rated five-star training center by PSMB – Ministry of HR Malaysia offering a wide range HRDF claimable training courses to many local and international organizations.

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