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Customer Experience Management

Home / Customer Service / Customer Experience Management

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Course Category:

Customer Service (14)

Customer Experience Management (8)

Customer Service Skills (4)

Customer Service Strategy (3)

Service Quality and Excellence (3)

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#

Programe Name

Details

1

Modern Customer Profiling Tools and Techniques

2

Excellence in Customer Service for Public Sector Employees

3

Developing an Effective Customer Service Strategy for Government Agencies

4

Developing a Customer-Centric Service Culture

5

Customer Relationship Management: CRM Strategic Roadmap

6

Certified Customer Service Professional

7

Championing Customer Mindset

8

Customer Complaint System Development and Management

Modern Customer Profiling Tools and Techniques

Modern Customer Profiling Tools and Techniques

Excellence in Customer Service for Public Sector Employees

Excellence in Customer Service for Public Sector Employees

Developing an Effective Customer Service Strategy for Government Agencies

Developing an Effective Customer Service Strategy for Government Agencies

Developing a Customer-Centric Service Culture

Developing a Customer-Centric Service Culture

Customer Relationship Management: CRM Strategic Roadmap

Customer Relationship Management: CRM Strategic Roadmap

Certified Customer Service Professional

Certified Customer Service Professional

Championing Customer Mindset

Championing Customer Mindset

Customer Complaint System Development and Management

Customer Complaint System Development and Management

Malaysia (HQ)

Units 3&4, Level 23, Menara Haw Par, Jalan Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Malaysia

+60 3-2024 0470

[email protected]

UAE – Dubai

Units 1&2, 7th Floor, Building 11 - Business BayBay Square - Dubai - United Arab Emirates

+971 43 307 711

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Turkey

Harbiye Mah. Cumhuriyet Cad. Kahan Apt. No:40/5 Elmadağ, 34373 Şişli, İstanbul, Türkiye

+90 212 296 18 20

[email protected]

About

IMTC is a leading training centre based in Kuala Lumpur, Malaysia and operates in 30 cities around the world including Dubai, London, Istanbul and others. Our training services include face-to-face training programs, online courses, in-house training and executive coaching. Considered a top training provider in Malaysia, IMTC was rated five-star training center by PSMB – Ministry of HR Malaysia offering a wide range HRDF claimable training courses to many local and international organizations.

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