Customer Complaint System Development and Management


Customer Complaint System Development and Management

This training course will help you to develop and manage an effective customer complaint system that is guaranteed to boost customer satisfaction and increase customer complaint resolution rates. The course addresses the strategic steps and internal processes and procedures which any organization must take to start benefiting from complaints and recovering complaining customers. The course will also take your communication and complaint handling skills to the next level which will result in gaining the confidence, satisfaction and gratitude of your customers.

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