Customers are the linchpin of every business and should always be given precedence. It is important to deliver the best customer experience at all times to retain the customer’s satisfaction with the service. This course aims to develop the skills of participants and provide them with the strategies and techniques that will enable them to improve customer service standards. The course will showcase the strategies and techniques used by the most successful businesses. Furthermore, the course will highlight some of the customer service experiences that every business should focus on, which are the ultimate deliverables of this unique course.