Total Quality Management for Human Resources and Training (TQM Human Resources)


Total Quality Management for Human Resources and Training (TQM Human Resources)

In this training, HR professionals will learn to write an HR mission statement, benchmark HR policies/practice against leading organizations, identify internal and external HR customer needs, and determine the Needs gap. HR professionals will learn strategies such as Customer-focus, Total employee involvement, Process-centered management, and Detection of unexpected Variation to continuously improve on HR functions and services and to address issues in the Needs gap in a manner above expectation.

To receive more information about this training course, please complete the following:

Select location(s):*

Select date(s) for Bangkok: *

Select date(s) for Oxford: *

Select date(s) for Kuala Lumpur: *

Select date(s) for Dubai: *

Select date(s) for Online: *

This course is also available live online on the following dates:

Contact details



    Salutation:*

    Name:*

    Email:*

    Mobile:*

    Job Title:*

    Organization:*

    City:

    Country:*

    Address:

    Comments:

    Related Courses