Customer Relationship Management (CRM):
Is a vital key to maintain and create relationships, with customers and simultaneously meet and exceed the customers’ needs.
Primarily, this CRM course is designed to help your business to create a strategic plan to become a customer-driven company.
This CRM course aims particularly at providing participants with the knowledge, concepts, skills, and tools of customer relationship management necessary to manage customer service and build a long-lasting relationship with the customer.
Attendees of this interactive programme will learn the uses and objectives of CRM systems.
The CRM course will also cover CRM strategy best practices.
This Customer Relationship Management Training Course is also available online.
Please contact us to get the CRM Online Training Course outline: