Achieving Excellence in Customer Service
Achieving excellence in customer service has become a vital part of marketing in business due to the rise of customer expectations. This dynamics course emphasises professional development in understanding the internal and external customer expectations and actions that create the fundamentals for continuous improvement. This course also emphasises the importance of setting and reviewing customer service standards, critical key components in maintaining customer retention and loyalty, practical communication skills, and how to improve conflict resolution skills and negotiation skills when dealing with demanding customers.
CS01
Interested in this course?
Select location(s):*
Select date(s) for Bangkok: *
Select date(s) for Oxford: *
Select date(s) for Kuala Lumpur: *
Select date(s) for Athens: *
Select date(s) for London: *
Select date(s) for Istanbul: *
Select date(s) for Bali: *
Select date(s) for Dubai: *
Select date(s) for Budapest: *
Select date(s) for Rome: *
Select date(s) for Cambridge: *
Select date(s) for Singapore: *
Select date(s) for Copenhagen: *
Select date(s) for Vienna: *
Select date(s) for Florence: *
Select date(s) for Manchester: *
Select date(s) for Kuala Lumpur: *
Select date(s) for Dubai: *
Select date(s) for London: *
Select date(s) for Istanbul: *
Select date(s) for Barcelona: *
Select date(s) for Lisbon: *
Select date(s) for Prague: *
Select date(s) for Amsterdam: *
Select date(s) for Liverpool: *
Select date(s) for Santorini: *
Select date(s) for Paris: *
Select date(s) for Manila: *
Select date(s) for Venice: *
Select date(s) for Kuala Lumpur: *
Select date(s) for Dubai: *
Select date(s) for Istanbul: *
Select date(s) for London: *
Select date(s) for Munich: *
Select date(s) for Zurich: *
Select date(s) for Geneva: *
Select date(s) for Oslo: *
Select date(s) for Bangkok: *
Select date(s) for Oxford: *
Select date(s) for Dubai: *
Select date(s) for Kuala Lumpur: *
Select date(s) for Athens: *
Select date(s) for London: *
Select date(s) for Istanbul: *
Select date(s) for Bali: *
Select date(s) for Dubai: *
Select date(s) for Budapest: *
Select date(s) for Rome: *
Select date(s) for Cambridge: *
Select date(s) for Singapore: *
Select date(s) for Copenhagen: *
Select date(s) for Vienna: *
Select date(s) for Florence: *
Select date(s) for Manchester: *
Select date(s) for Kuala Lumpur: *
Select date(s) for Dubai: *
Select date(s) for London: *
Select date(s) for Istanbul: *
Select date(s) for Barcelona: *
Select date(s) for Lisbon: *
Select date(s) for Amsterdam: *
Select date(s) for Liverpool: *
Select date(s) for Prague: *
Select date(s) for Paris: *
Select date(s) for Manila: *
Select date(s) for Santorini: *
Contact details