The Senior Secretary Development Programme

This interactive training program is designed to boost the overall performance, resourcefulness, efficiency and productivity of senior office administrators, secretaries and PAs. The course will help participants understand the importance of their role and presents them with an additional set of competences that allows them to managing themselves, their subordinates and their boss more effectively. Participants will acquire advanced time and stress management skills, improve self-confidence, assertiveness and communication skills and develop a positive service attitude and mindset aimed at the internal and external customer.