Business Etiquette and Protocol
This highly interactive course is useful for public relations professionals, sales and marketing managers, special event planners and employees involved in managing and dealing with local and international clients and those seeking to improve their professional image. This course discusses how to introduce yourself and your company to others in the international business world and teaches the basics of etiquette rules and international protocols. The course will equip participants with the skills and knowledge on how to communicate effectively with clients and VIP and offer knowledge on how to manage complicated behaviour and situations. By completing the units of this course, you will be able to handle etiquette and protocol in the business world, apply new communication etiquette at all levels of business from different countries and feel confident and comfortable in every situation and handle challenging situations successfully.