Cross-Cultural Communication and Cultural Diversity Management
This training course provides participants with insights and strategies on understanding, connecting and inspiring multicultural teams and sensitively managing the challenges associated with leading a multicultural team with focus on improving the participants workplace communication and interpersonal skills. Participants will learn how human behavior is directly affected by cultural diversity. They will also learn what cultural influences created their own behavior and communication style and in the process, they will gain a new perspective to recognize and accept differences of other cultures. The course will prepare participants to be able to handle different kinds of challenges that commonly occur between employees from culturally and linguistically diverse backgrounds.