Developing Peak Performance: Communication, Influencing, Persuading and Negotiating

This course will teach you a wide range of concepts, methods and approaches to communicating with other people effectively in different circumstances and will equip you with the necessary toolkit of skills to have the ability and confidence to influence a situation to your own benefit and advantage. Using a set of proven methods, participants will learn a step-by-step approach to persuading and negotiating with other people in a range of formal & informal circumstances, allowing them to gain an overall influence on the situation at hand and ultimately enhancing their performance as leaders.