Supply Chain Performance Management and Measurement
Performance management and measurement (PMM) has been, for decades, the centre of interest for public and private sectors practitioners and scholars. However, research indicates that PMM initiatives, including the use of scorecards or the application of PMM processes, may not succeed in bringing about the hoped-for benefits, although organisations usually invest considerable resources in it. Furthermore, they sometimes tend to bring about pernicious effects to the organisation performance.
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