Emergency Response and Crisis Management: Planning, Leadership & Communication
Through exercising leadership and personnel management in crisis situations, this comprehensive course will teach you how to prepare and put an effective Emergency Response Plan in place, before the day. This includes situation size-up, assessment and reporting, assessing, prioritising and managing risks before, during and after a crisis.
You will learn how to communicate accurate information, at the right time, with the right message, you will also learn how to prepare effective plans and checklists that will make crucial decision-making process easier during a crisis. You will also be provided with guidelines on how you and your team will always be prepared for the next event, and more importantly how to turn the Emergency to your advantage, enhancing your image post-event.