Crisis management should be managed well to avoid the occurrence of any potential incidents and emergencies. These incidents will become critical or can be a crisis if the company, the shareholders, and stakeholders fail to plan emergency response in the state of incidents, emergencies, and crises. This training workshop is the ideal place to introduce participants and the organisations they represent to the topics of crisis management. Participants will learn how to develop crisis management strategies by being fully prepared even before the time of crisis. Participants will benefit greatly from a course designed by learning how to analyse incidents and design the appropriate response plans. Moreover, participants will also learn crisis communication skills and problem-solving techniques and methods for each possible scenario.