Assertiveness Skills For Management Leaders (Leading People For Results)
Join this proactive training program to learn how to actively influence people without being pushy and how build authority without making enemies. This program gives you the opportunity to learn how your behavior style impacts your overall performance and understand how to be an assertive leader who can influence and lead others more effectively. The program discusses the differences in assertive, aggressive and passive responses and how to consciously employ assertiveness skills to take control of a range of situations without alienating others. You will improve your emotional intelligence and develop a range of powerful assertive communication styles suitable for specific situations at different levels of complexity.