ITIL® 4 Managing Professional
This course consists of a combination of five modules that form a part of ITIL 4®. The five modules explore all the essential concepts and technical terminology of ITIL® Service Lifecycle. It will help attendees comprehend the way of reducing their service cost and improving the quality of service delivery to ensure customer satisfaction. Attending this course is tantamount to taking the first step into the practical world of ITIL®.